Employment Opportunities

Program Administrator

LGBTQ+ Professional
Experience Required

This is a full time position with Rainbow Access Initiative, Inc. (RAI) located in Albany, NY. Applicants with LGBTQ+ competency training and/or experience required. Applicants with work experience in mental health and substance use services strongly preferred. Must be able to work remotely as well as in-person. Flexible Hours & Paid Time off.


RAI provides comprehensive, affirming, and culturally sensitive clinical and case management care for Lesbian, Gay, Bisexual, Transgender and Queer Communities (LGBTQ+) throughout the Capital Region. RAI is particularly dedicated to providing quality care to underserved populations including LGBTQ+ Black, Indigenous, People of Color (BIPOC) and LGBTQ+ people living with physical and/or mental disabilities or challenges.

Applicants must be motivated, reliable, independent, and have passion and training for serving LGBTQ+ communities. RAI is committed to diversity and strongly encourages LGBTQ+ individuals, BIPOC, and people with disabilities to apply. We value continued accessibility and will develop reasonable accommodations for people with disabilities.


  • Oversees clinical intakes and referrals

  • Collaborates with the Board of Directors and Clinical team to develop plans for programming that support the organization’s mission and objectives

  • Assists in creating long- and short-term plans, including setting targets for milestones and adhering to deadlines

  • Manages and coordinates program logistics and administrative support

  • Performs quality control on programming throughout development to maintain the standards expected

  • Communicates consistently with the Board of Directors to keep the program aligned with the organization’s objectives

  • Assists in developing sustainable goals for the organization

  • Actively seeks out/procurement of grants and other fundraising opportunities

  • Communicates and collaborates with the Billing Contractor as needed

  • Task supervisor to staff, interns, and others on matters relating to administrative policies and procedures and to program activities

  • Meets with the Board of Directors to discuss program status and goals

  • Works with the Board of Directors and Clinical team to improve strategies

  • Performs related duties as required.



  • Ability to schedule and manage tasks effectively to meet deadlines

  • Organizational and time management skills

  • Strong written and verbal communication skills

  • Teamwork and motivational skills

  • Ability to make sound decisions

  • Conflict resolution and problem-solving skills

  • Familiarity with Therapy Notes


  • Bachelor's Degree with a minimum of 2 years of related work experience or Some college with a minimum of 4 years of related work experience

  • A firm understanding of LGBTQ+ populations, intersectionality, ethnic & racial diversity, and social justice

  • Some work experience and/or training in substance use, addictions, and recovery services

  • Some experience using Word, PDFs, Excel, Google Drive, Google Workspace





RAI prohibits discrimination and is committed to ensuring that our office is a safe and inclusive space for all individuals and families regardless of actual or perceived race, ethnicity, color, religion, creed, sex, sex identity, sexual orientation, sexuality, gender, gender identity, gender expression, national origin, size, age, dis/ability, marital status, veteran status or any other status including those protected by applicable law.